Shipping

Free freight to the lower 48, and nowhere else

We ship The Home Fairway System across the contiguous United States, free. No freight surcharge at checkout, no fuel adjustment later, no line item that appears after you have already committed. The price on the product page is the price.

We ship to the contiguous lower 48 states only. We do not ship to Alaska or Hawaii, we do not ship to Canada, and we do not ship internationally. There is no arrangement where you pay the difference, and there is no freight forwarder workaround we offer. If your address is outside the lower 48, please do not place an order, because we will have to cancel and refund it.

Because the screens ship as oversized freight, delivery works differently from a parcel. That difference is worth five minutes of reading before your system arrives, because one of the steps below is time sensitive and cannot be fixed after the truck leaves.

What oversized freight delivery actually involves

A parcel shows up on a small truck and gets left at your door. Freight does not work that way. Plan on the following.

• It comes on a large truck. If your street is narrow, has a low branch, or has a tight turnaround, tell us before you order so we can flag it.
• Delivery is typically curbside. The driver's job is to get the freight off the truck, not to carry it into your garage, up your stairs, or into a basement. Assume you are moving it from the curb yourself.
• Deliveries are usually scheduled. Freight carriers generally call to arrange a delivery window rather than just showing up, so keep the phone number on your order current and answer unknown numbers that week.
• Someone has to be there. An adult needs to receive it, inspect it, and sign. Do not send someone who does not know to check the packaging first.
• Have a second person. These are long crates. A second set of hands makes moving them off the curb far easier.

What to check before you sign

Take the two minutes. Walk out to the truck while the driver is still there and look at the packaging, not just the paperwork.

• Crushed or torn corners and ends.
• Punctures, gouges, or anything that looks like a forklift found it.
• Water staining.
• Packaging that has been cut open, re-taped, or re-wrapped.
• The number of pieces matching the delivery paperwork.

If you see anything, write it on the delivery receipt in specific words before you sign, take photos, and contact us that day. If you note it properly, damage is our problem to solve. If you sign clean and find it later, the carrier holds the stronger position, and we would rather tell you that now than after.

Lead times

Your order confirmation lists the lead time for what you ordered. Custom widths are quoted individually and we will give you the lead time with the quote.

Why the made-to-order sizes take 8 to 10 weeks

The honest answer is that we are a small company and we do not warehouse every width. The Fairway 12 is the size most rooms and most two-car garages take, so that is the one we keep on hand and can get out the door in 5 to 10 business days.

The Fairway 8, 10, and 14 are built after you order them. The screens are cut and seamed to that width, and the housings, rollers, and motors are sized and assembled to that build. Then it gets packed and freighted out to you. Eight to ten weeks is what that honestly takes, and we would rather say so on the product page than in an apology email later.

That build to order process is also why those sizes are final sale, and it is why the warranty clock on them starts the day you place the order rather than the day the crate arrives. Both are stated plainly on the returns page and the warranty page.

We would rather quote the real number and hit it than quote a short one and miss. If you need a system for a specific date, tell us before you order and we will tell you plainly whether it is realistic.

What happens after you order

• Order confirmation arrives by email with the lead time for your size.
• Build or pick. Fairway 12 orders are pulled and packed. Made-to-order sizes go into production.
• Tracking. You receive tracking by email once your order ships.
• Carrier contact. Expect the carrier to reach out about a delivery window.
• Delivery day. Inspect, note anything visible, sign, then move the crate somewhere dry.
• Questions at any point go to a real phone. Call or text 817-458-8556.

What we do not ship

We ship the system: the rear 3-ply impact screen, two motorized 8 ft side screens, and the RF remote that runs all three, all included in the base price.

We do not ship outside the contiguous lower 48. No Alaska, no Hawaii, no Canada, no international.

We do not offer installation. The system arrives ready to mount and most owners handle it themselves or with a handyman. Mounting brackets are not included, and they must land on studs or joists, or on rated heavy-duty toggle bolts. Never drywall alone.

We also do not sell launch monitors, projectors, hitting mats, or turf. Ceiling panels, corner pieces, and baffles are not included either. That keeps your price down and lets you bring the tech you already prefer.

Questions about delivery to your area

Ask before you order rather than after. Call or text 817-458-8556, email admin@summitvantagellc.com, or use the contact page. See also returns, warranty, and the sizing guide.